Returns & Exchanges
At THE TOG, we want you to be completely satisfied with your purchase. If your new fashion finds aren't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure all items are in their original, unworn condition with tags attached, then securely pack them in the original shipping box.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your package, covering any old shipping marks.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed once we receive the items.